Privacy Policy


Privacy & Cookie Policy

At Studio Sterck, we respect your privacy. This policy explains what data we collect, how we use it, and the rights you have under the GDPR and Belgian law.

1. Who we are

Studio Sterck
Brussels, Belgium
Email: info@studiosterck.com

We are responsible for the personal data collected on this website and webshop.

2. Data we collect

When you use our webshop, we may collect:

  • Contact details: name, email, phone, billing & shipping address.

  • Order details: products purchased, payment details (via PayPal or bank transfer we never store full card data).

  • Account details: login information, purchase history (if you create an account).

  • Messages: emails or contact form submissions.

  • Technical data: IP address, device/browser type, site usage, cookies.

3. How we use your data

We use your data to:

  • Process and deliver your orders.

  • Manage payments, invoices, returns, and exchanges.

  • Respond to your questions.

  • Send updates or newsletters (if you subscribed).

  • Improve our website and services.

  • Meet legal and tax obligations.

4. Legal grounds

We process your data based on:

  • Contract (to fulfill your order).

  • Consent (for newsletters/marketing).

  • Legal obligation (for tax records).

  • Legitimate interest (to improve services and prevent fraud).

5. Sharing your data

We do not sell your data. We only share it with:

  • Shipping providers (e.g. GLS).

  • Payment processors (e.g. PayPal).

  • IT and hosting partners.

  • Authorities if required by law.

6. Data retention

  • Orders: kept for 7 years (tax law).

  • Accounts: kept until you delete your account.

  • Marketing consents: until you unsubscribe.

  • Other data: deleted when no longer needed.

7. Your rights

You have the right to:

  • Access your personal data.

  • Correct or update your data.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Receive your data in portable format.

  • Withdraw consent (for marketing).

To exercise your rights, email us at info@studiosterck.com
You may also contact the Belgian Data Protection Authority: https://www.gegevensbeschermingsautoriteit.be.

8. Security

We use SSL encryption and security measures to protect your data. While we work hard to keep it safe, no system is 100% secure. Please use caution when sharing information online.

9. Cookies

Our site uses cookies to:

  • Enable webshop functionality.

  • Remember your preferences (e.g. cart, language).

  • Collect anonymous analytics.

  • Offer personalized content (if you consent).

You can adjust or disable cookies in your browser settings.

10. Updates

We may update this policy from time to time. Changes will be posted here with a new “last updated” date.

11. Contact us

Questions about privacy? Get in touch:
Studio Sterck
Email: info@studiosterck.com
Brussels, Belgium